In previous posts we explored what analysts want to discover about their virtual assistant and some building blocks for building analytics. In this post I will demonstrate some common recipes tailored to Watson Assistant logs. First we extract raw log events and store on the file system. This requires the apikey and URL for your skill. For a single-skill assistant you will also need the workspace ID (extractable from the "Legacy v1 Workspace URL"), for a multi-skill assistant there are other IDs you can use to filter on (described in the Watson Assistant list log events API).

There are many reasons why you would want to leverage Watson Assistant to make your Einstein Bot "better". In a previous blog, I spoke to just some of the key reasons why you would need to do so. I will provide additional detail here but first, let's look at how you integrate Watson into your Einstein Bot. The obvious table stakes, you need a Watson Assistant service to integrate with Bots. If you don't already have one, you can get a free IBM Cloud account to deploy a Watson Assistant service, which you can do in about a minute, also for free.